Microsoft has done it again rolled out an update that breaks more than it fixes.
The latest October 2018 update was supposed to bring more functionality to Windows 10.
But people are complaining that its deleted files, photos and other types of documents.
Microsoft have something called the Insider Program which is a group of individuals who test new updates before they go mainstream. So how many people are in this group? Well apparently over 10 million people signed up for it. So how was this amazing fail missed. Well it wasn't looking on the Insider forums, as many there reported problems with file deletion and also that the Edge browser couldn't connect to the internet.
Microsoft has said only a small percentage of users are affected, but at over 400 million downloads of Windows 10 even if its 1% that have been affected that's still 4 million users. Not a small amount in anybody's book.
First thing Microsoft did was to warn people not to update their computers, not an easy task since updates for Windows 10 are automatic. And now they have said "We have paused the roll out of the Windows 10 October 2018 Update (version 1809)* for all users as we investigate isolated reports of users missing some files after updating. If you have manually downloaded the Windows 10 October 2018 Update installation media, please don't install it and wait until new media is available.". So hopefully no more users will be affected.
So if you have been affected what can you do. Dona Sarker who runs the Microsoft Insider Program has said that Microsoft has tools available that will help you get your files back. So you should contact Microsoft support in your country. Here is the link for the US Microsoft site . And here is is for the Uk site . (just click on the words US Microsoft site or UK site)
Come on Microsoft get your act together, no more automatic updates and go back to semi automatic where you ask the user if you want to update.
And remember back up your data. If you don't know what to back up, write a list of all the files you can't live with out. These are the ones you need to back up. And check out my post Whats in the clouds .
And remember back up your data. If you don't know what to back up, write a list of all the files you can't live with out. These are the ones you need to back up. And check out my post Whats in the clouds .
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