Windows Tech Support Phone Scam

I have now had 4 calls from so called Windows support.  This is a scam. 
 All the numbers are similar, but may not be an indication of where they are based.

The call normally starts off with them saying "Hi I am calling you from Windows" they will go on to say that there is a virus on your machine and this is the reason for the call.

They explain how you can detect if there is a problem by taking you to what is called the Windows Event Viewer.  The viewer logs harmless errors. What the scammers do is then ask you to read out some of the numbers you see. Their reply will always be you have a virus and need to download some software.  They will often direct you to a website to download it I do know of incidents where they email you the software.  You are then asked to install this software.The software then takes over your computer remotely. They will then detect this mythical virus and demand payment for its removal. If you don't comply they will either encrypt all your files or remotely change the computer password or both. 


Remember Microsoft will never make unsolicited call, emails  to provide tech support, or ask for financial details.

What do you do if you have been affected already. You can go to Microsoft's website page about these types of scams. Or report them directly to their Report a Technical Support Scam page. 

I am waiting for the next call as I am going to string them along, by wanting double glazing. After all they did they say they are from Windows. 

In case you are wondering the phone numbers they use are 

1. 00 1 585 410 2495
2. 00 1 585 410 6036
3. 00 1 585 410 7217
4. 00 1 585 414 0647

I also did a telephone number look up and they are based in Rochester New York and are on the Verizon mobile network.  But most scammers will spoof the caller ID so that it appears that this is the number they are calling from when in fact are actually calling from another country.